Help Center Video Tutorial (Web🖥️)

Hi there! I’m Kara, your Customer Support Manager, and today I’ll show you how to easily get in touch with me and the RSAC support team whenever you need help.

We’re committed to making your experience top-notch—but if something ever comes up, we’re just a few clicks away.

Start by clicking on the Help Center.

Here, you can browse our support content by using the search bar at the top.
Let’s try searching “How to join a group.”
As you can see, we have several helpful articles to guide you through using our Groups feature.

But if you still need assistance or prefer to speak with someone directly, no problem.
Just click on the “Contact Us” button in the upper right-hand corner.

You’ll be taken to our support form, where you can quickly let us know what you need help with—whether it’s a technical issue, a question, or feedback on how we can improve.

It’s that simple!

We typically respond within a few hours during our business hours: Monday to Friday, 8 AM to 5 PM Mountain Standard Time.

So don’t hesitate to reach out. We’re here to help — and we love hearing from you.

Thanks again for being part of the RSAC Community!